1 Treat Everyone with Respect
HiLink is a place where people seek guidance, support, and meaningful conversations. Every interaction should be kind, empathetic, and professional.
- Communicate politely and constructively at all times.
- Respect differing viewpoints, backgrounds, and experiences.
- Do not belittle, mock, or demean hosts or other users.
2 Prohibited Content & Behavior
The following are strictly prohibited on HiLink:
3 Protect Privacy
Respecting privacy is fundamental to trust on HiLink.
- Screen recording, screenshots, and call recording are strictly prohibited. HiLink's platform does not record calls and users must not use third-party tools to do so.
- Do not share another user's or host's personal information publicly.
- Keep conversations confidential and do not distribute shared content outside the platform.
- Violations of the recording and screenshot policy — including sharing captured content — result in permanent account suspension with no appeal.
4 Be Authentic
Trust is built on honesty. All users and hosts must represent themselves truthfully.
- Use your real identity. Do not create fake profiles or impersonate others.
- Hosts must not misrepresent their qualifications, expertise, or credentials.
- Do not use bots, scripts, or automated systems to interact on the platform.
5 Safe & Appropriate Interactions
HiLink connects users with friends for meaningful conversations. Keep all interactions appropriate and within platform boundaries.
- All communication must occur within the HiLink platform only.
- Do not attempt to move conversations to external platforms or messaging apps.
- Report any host or user who attempts to conduct transactions outside the platform.
6 Reporting Violations
If you encounter content or behaviour that violates these guidelines, please report it immediately. Your reports help us maintain a safe community.
How to report:
- • Use the in-app "Report" button on any profile or call.
- • Email us at support@hi-app.in
- • Visit our Report Issue page.
We investigate all reports and take action where warranted. False or malicious reports are also a violation of these guidelines.
7 Fast Action Against Harmful Content
HiLink takes a zero-tolerance stance on harmful content and behaviour. The following categories are acted upon with the highest urgency:
Nudity & Explicit Content
Any sexually explicit material shared during calls or in profiles is immediately removed and the account suspended.
Minor Safety
Any exploitation, solicitation, or endangerment of minors results in permanent ban and mandatory reporting to law enforcement.
Abuse & Harassment
Verbal abuse, intimidation, threats, or targeted harassment — the offending user is warned, suspended, or permanently banned based on severity.
Scams & Fraud
Any attempt to deceive users for money, personal details, or other gain is permanently banned and may be reported to authorities.
Response commitment: Verified reports of the above categories are reviewed within 24 hours. Emergency situations involving minor safety are escalated immediately. See our monthly transparency reports for enforcement statistics.
Scam & Fraud Warning
- • Never share OTPs, bank account details, UPI IDs, or card numbers with any user on HiLink.
- • HiLink will never ask for your financial information through the app or calls.
- • Do not make payments outside the app. Any request to pay via UPI, bank transfer, or external links is a scam.
- • If someone asks for money, personal details, or tries to move conversation off-platform — report them immediately using the in-app report button.
8 Enforcement
HiLink reserves the right to take appropriate action for violations of these guidelines, including:
- Issuing a warning to the offending user or host.
- Temporary suspension of account access.
- Permanent ban from the platform.
- Reporting to law enforcement where applicable.
Note: These guidelines may be updated from time to time. Continued use of the platform constitutes acceptance of the latest version. For questions, contact our Grievance Officer.