Privacy Policy

Your privacy matters to us. Learn how we protect your data.

Last Updated: June 20, 2026

This Privacy Policy explains how HI and HiLink ("HI," "HiLink," "we," "our," or "us") collects, uses, stores, and protects personal information. By using the Platform, you agree to this Policy.

This platform is owned and operated by HST DEVOPS PRIVATE LIMITED.

1. Eligibility & Age Requirement

You must be 18 years of age or older to use HiLink.

By registering or using this application, you confirm that you are at least 18 years old. HiLink is not intended for use by minors.

  • Access to HiLink is strictly limited to users who are 18 years of age or older.
  • If we discover that a user is under 18, we will immediately suspend the account and delete all associated data.
  • Parents or guardians who believe their child has registered on HiLink should contact us immediately at our Grievance Officer for prompt removal.
  • By using HiLink you represent and warrant that you meet this age requirement. Misrepresentation of age is a violation of our Terms of Service and may result in permanent account termination.

1. Information We Collect

  • Basic profile information (name, age, gender, bio, photos).
  • Contact details (phone number).
  • Activity data (messages, calls, video interactions, gifts).
  • Device information (IP address, OS, device model).
  • Usage analytics (interactions, features used).
  • Location data (approximate city-level).
  • Cookies and tracking technologies.

2. How We Use Your Information

  • To create and manage accounts.
  • To enable chatting, calling, and interactive features.
  • For safety, fraud detection, and moderation.
  • To improve Platform performance and user experience.
  • To comply with legal obligations.

3. Data Sharing

HI does NOT sell user data.

We only share data with:

  • Cloud hosting and technical service providers.
  • Moderation partners (for safety review).
  • Payment gateways (for purchases).
  • Law enforcement (when legally required).

4. User Controls & Rights

Users can:

  • Edit or update profile details.
  • Block or report abusive users.
  • Control camera/microphone permissions.
  • Request account deletion or data export by contacting support.

5. Safety & Adult Interactions

To maintain safety, HI may review potentially harmful content flagged by automated systems or user reports.

Sharing explicit content, sexual services, or personal contact details is strictly prohibited.

No Screenshots or Screen-Recording Allowed

Taking screenshots, screen recordings, or any form of visual capture of another user's video call, profile, or content on hi-app is strictly prohibited without that user's explicit consent. Violations of this policy may result in immediate account termination and may be reported to relevant legal authorities. If you believe your image has been captured or distributed without your consent, contact us immediately at info@hi-app.in.

Even physical camera captures are traceable — each call screen displays a session-specific code that our safety team can decode to identify the source.

6. Data Retention

If a user deletes their account:

  • Most data is deleted or anonymized within 30-90 days.
  • Some data may be retained for legal, safety, or fraud-prevention obligations.

7. Security Measures

HI uses encryption, secure servers, access controls, and periodic audits to help protect user data.

Encryption
Secure Servers
Access Controls
Regular Audits

8. Children's Privacy

HI strictly prohibits use by individuals under 18. Any underage account detected will be removed.

9. Cookies

HI uses cookies for session management, analytics, and personalization. Users may disable cookies in browser settings but functionality may be limited.

10. Policy Updates

HI may update this Policy from time to time. Continued use of the Platform signifies acceptance of the updated version.

11. Privacy Contact

For privacy-related inquiries, contact: