Contact Us

We're here to help. Reach out and we'll respond as soon as possible.

Get in Touch

HST DEVOPS PRIVATE LIMITED

General Support

support@hi-app.in

For account, payment, and general issues

Business & Partnerships

info@hi-app.in

For business enquiries and collaboration

Report Abuse or Safety Issues

Use the Report form

For urgent safety or abuse reports

Response Times:
General inquiries: within 24 hours on business days
Urgent safety issues: within 4 hours

Quick Help

Before contacting support, you may find a faster answer in one of these resources:

Frequently Asked Questions

Browse common questions and answers

Help Center

Step-by-step guides and tutorials

Refund Policy

Learn about refunds and coin policy

Community Guidelines

Rules for a safe community

Grievance Officer

As per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

Designation

Grievance Officer, HiLink

Acknowledgement

Within 24 hours of receiving a complaint

Resolution

Within 15 days of acknowledgement

Complaints include

Abuse, nudity, scams, minor safety, harassment, account issues

Users may register a grievance by emailing the Grievance Officer with a description of the issue. Complaints will be handled in accordance with applicable Indian laws.